| Businesses of all sizes see the need for CRM
applications. However, many find it difficult to
justify the upfront costs and perceived
complexity of implementing a CRM system. For
these companies, hosted services such as Vesigo
CRM have become increasingly popular as a cost
effective solution. Vesigo CRM enables
organizations to take advantage of sophisticated
customer acquisition and retention tools without
a costly upfront investment. Integration
 Vesigo
CRM will integrate with Microsoft products and
services that you use daily such as Outlook and
Excel, as well as Microsoft Business Solutions
ERM applications.
The Outlook interface was designed to ensure
effective use by providing CRM access to
employees in an easy, natural way. The Sales and
Customer Service modules closely combine, making
it easy for employees to share information
across your business.
Vesigo CRM also includes the ability to
integrate with third party applications such as
specialized vertical solutions and web services
giving you total flexibility. As a Microsoft
Partner, Vesigo Studios remains your point of
contact for customized development on the
Microsoft CRM platform. Our experienced and
certified developers are here to offer you technical assistance to adapt CRM to the way
you need it to work. This can include
integration with existing software such as
QuickBooks, Great Plains Accounting, Act!, and SharePoint.
Customization
Since no two businesses use the same processes
or track the same customer data, the ability to
customize is essential. With Vesigo CRM forms,
relationship links, customer views and more can
easily be designed and modified to your
specifications. Here are few areas where
customization is important:
Forms and views the way you want to
see them
Different industries and businesses need to
track different data. The Microsoft CRM
database schema can easily be modified to
fit your needs. Forms for areas such as
accounts, contacts, opportunities, cases,
and orders can be customized to allow you to
manage the exact data you need. Views across
the solution can be modified so that users
can see critical information at a glance and
sort data according to specific needs.
Business management settings that
reflect your business model
Flexible settings allow you to
accurately mirror your business model by
mapping organizational structures. Ensure
information is protected, yet accessible, by
selecting from a wide range of user roles
and access rights, even modify or create
roles that fit unique circumstances.
Automate business processes to enhance
productivity
Business processes such as leads routing
and notifications, opportunity and pipeline
management, case management, and data
transfer to other applications can now be
automated. Utilize the industry-leading
sales methodology included with Vesigo CRM
to automate stages in the selling process
and establish assessment milestones. Create
customized e-mails and rules for automatic
order fulfillment notification, leads and
opportunity follow-ups, service requests
follow-ups, and more.
The best part of using Vesigo CRM is that we
take care of the customization and integration
your business requires. We’ll assist you through
every step as you implement the latest CRM
technology. Contact
us today for more information on integration
and customization options.
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