An Overview of OnTime
Technology
The Information Age has dramatically altered customer
expectations. People have become accustomed to having
real-time information at their fingertips. If your
company is not providing this to your customers, you are
not just lagging behind your competitors; you may be
losing significant business opportunities.Being able
to quickly and easily receive reliable and up-to-date
information about your operation is critical to keeping
it efficient and successful. This information can enable
you to provide unparalleled service and benefits for
your customers; benefits that will guarantee your
customers loyalty and your company’s continued growth.
But how do you do that? How can you instantly and
automatically collect and manage all this information;
and share it with managers, drivers, dispatchers and
customers?
The Old Method
In the past most companies have used an
in-house server-based system. With such a system your
company was responsible for buying up front, the
hardware and software licenses, often costing tens of
thousands of dollars or more. You also had to perform
system upgrades, back-ups, and maintenance yourself. If
you wanted technical support for any of the software,
you needed to pay for a maintenance contract. In
addition, every time your company grew or its
requirements changed you needed to upgrade those
systems; with new hardware, software, and lots of time
and money. The traditional server based setup is
expensive, and can be a real headache if you want to
expand your business.
Because it can be difficult to properly back up and
secure data, some small businesses ignore the problem
and end up gambling with their company. Others, due to
the perceived cost or difficulty, have allowed
themselves to avoid technology altogether and fall far
behind their competitors.
The problem is that even if you do everything right,
these systems are notoriously difficult to connect to
anything outside a single office. For a delivery company
with drivers in the field and dispatchers often offsite,
the old method simply will not work.
The OnTime Solution
Vesigo Studios has been a pioneer of a method
that does work; and that is being used today. The OnTime
System is a suite of applications; each perfectly suited
to your specific needs, and designed with the best
technology for that specific function. Utilizing the
capabilities of Internet to its fullest, the OnTime
System technology is quickly becoming the method of
choice; enabling you to offer unparalleled service to
your customers.
For instance, the OnTime Customer Portal is great
tool for your customers allowing them to check order
status, history or even enter new orders. Because it is
all run through your web page, it runs from any
location, and there is no software to install. However,
this technology is where many of our competitors stop,
and there is only so much you can do with a web page.
To overcome the limitations of other internet enabled
solutions, the main components of the OnTime System are
what we call Smart Clients. A Smart Client is a full
blown application, just like Microsoft Excel or
QuickBooks, but rather than only storing their data
locally, they also transmit and receive data over the
internet. With the OnTime System, you are constantly
communicating over the Internet with your users, however
you are not dependent on your internet connection’s
reliability or speed. Even if you completely lose
connection to the internet, users can continue to
perform their critical duties, dispatching and
performing deliveries. When the internet connection
returns any changes made while offline are automatically
synchronized with everyone connected to the system.
Another benefit is that once deployed, the OnTime
desktop applications can automatically update themselves
to the latest version. So if you need a fix or
enhancement we can often have it out the same day. If
you have an employee or agency that dispatches offsite,
you don’t have to worry about maintenance, you can be
sure everyone is always running the latest software.
Benefits
With the OnTime System you don’t just get
great software, you get a great partner. Vesigo Studios,
has a staff of seasoned IT professionals, ready with the
expertise and support your business requires, so you can
forget about the hassles and expense in trying to do
everything yourself.
You can’t afford to be left behind; and the OnTime
System is the fastest and easiest way to put your
company, not just at the front of the field, but ahead
of the pack. Even the smallest companies can
successfully compete with the outstanding tools and
capabilities of the OnTime System. Whether your company
is large or small you will be able to focus on what you
do best. With the OnTime System you have the tools for
virtually unlimited growth, and can unleash your full
potential.
Thank you, and I hope this presentation has been
informative, but if you have any further questions about
the OnTime Technology, please contact one of our
knowledgeable staff.
 |