Instantly Add Customer Service
Tools to Your Website
You already know that OnTime does an excellent
job managing your daily business operations, but why
stop there? Each OnTime account comes with the OnTime
Customer Portal, a website that can linked to your
existing site which is tied to your OnTime account and
gives your customer's instant access to all their
account needs.
 What
does the OnTime Customer Portal offer?
Dispatching
Give customers the ability to self-dispatch with this
powerful feature. Customers can create orders themselves
and submit to you without having to use a dispatcher,
saving you time and money. This full features order
entry screen allows the customer to see contracted
options and rates that have been entered into their
profile.
Tracking
Customers can see a live view of all their orders, where
they are, what their status is, and even view delivery
confirmation information. This gives customers the same
view as a dispatcher would see in the Tracking.
Address Book
The address book holds addresses that the customer deals
with often. Contacts entered in the address book can be
pulled up quickly later on as an order is being created
by either the customer or dispatcher.
Order History
A customer can generate reports that show orders
submitted to your company, complete with detailed
pricing information, for any time period. This is an
excellent resource for customers who need receipts for
their records, especially if you do billing via email
and do not already send the customer a detailed report
on orders for the billing period.
Want to see the OnTime Customer Portal in action?
Experience it for yourself using our demonstration
account.
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The OnTime Customer Portal can be easily customized
to match the layout and design of your existing site.
This adds a professional element to your website and
gives customer's confidence in your abilities. If you
already have an OnTime account established,
contact Vesigo Studios
for more information on how you can get this powerful
portal added to your company's website today.
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