Q. How many Exchange accounts will my organization need?
A. You will need at least one Exchange account and generally you will want one account per dealer or sales team in your organization.

Q. Why would my organization need more than one Exchange account?
A. Each SellingPoint Exchange account has a single online web store, a single product catalog, a single order repository, a single customer database, and a single set of configuration options. If a manufacturer is selling though a dealer network, they will want to have an account for each dealer and in some cases an account for each salesman. Having multiple accounts makes it possible to keep data separate. This allows the manufacturer to assign a dealer with a custom catalog of products, custom pricing, and a unique online store. Additionally, manufacturers will be able to keep orders and other forms submissions separated instead of everything coming in under one account. This can be likened to en entire company operating on one email address. You could do it, but why?

Q. Is there a discount when purchasing multiple Exchange accounts?
A. Yes. SellingPoint Exchange is tiered to offer discounts at a quantity of 2 and 21. Contact an authorized SellingPoint sales representative to get a custom estimate that fits your needs.

Q. What type of internet connection will I need?
A. SellingPoint will function on almost any internet connection, but a broadband connection of 256K or better is recommended per user.

Q. Can I password protect my SellingPoint web site?
A. Yes. Each store can be protected with a password so that only those you have the right can access. This password is easily set in the Management Studio application.

Q. What is included in an Exchange account?
A. SellingPoint Exchange includes the following important features:

• Connects to Sales Edition:
  • to transfer product catalogs
  • to synchronize orders
  • to submit and manage quotes
  • to publish reports
  • to synchronize CRM data
• Connects to Management Studio:
  • to transfer product catalogs
  • to synchronize orders
  • to submit and manage quotes
  • to publish reports
  • to synchronize CRM data
  • to manage online store settings
  • to manage security settings
• Includes an online web store that displays the current product catalog assigned to the account
• Provides secure electronic payment and credit card processing

Q. Can I run SellingPoint Exchange on my own server?
A. The server side technologies involved in making SellingPoint operate efficiently and securely require detailed configuration. Most customers would simply not have the hardware or software available to implement SellingPoint on one of their existing servers.

Q. Can a customer install SellingPoint on their own server with assistance from a Vesigo technician?
A. Yes. However, this would require the expense of having a Vesigo technician onsite for a period of 2 or 3 days and the expense of the software and any required hardware. Generally speaking it is a much better option to have Vesigo ship a professional grade server with SellingPoint already installed and preconfigured. If a customer insists on using existing equipment at their location, record the exact specifications on the existing server and the software on that server. Send that information to Vesigo Studios who will be able to quickly evaluate and determine what would be involved in meeting the customer’s demand.

Q. Since accounts hosted by Vesigo Studios are billed as a service, when does the billable time on an account begin?
A. The billing and start date for all accounts belonging to a company begins the day that any single account is activated.

Q. How much does SellingPoint Exchange cost?
A. Pricing is offered as a quote from an authorized SellingPoint sales representative.

Q. Can I try SellingPoint Exchange?
A. Yes. An evaluation kit is available free of charge and is available here.